kakabuy is a leading shopping platform in Australia, offering a wide range of products in four major categories: snacks, beauty, household items, and adult products. Serving 2 million Asian customers across Australia, it provides a one-stop shopping experience.
To under stand more about our users, I took a user-centered approach by closely obseved how they interact with our product and break down user behaviors based on their goals, analyze their actions, and search for design opportunities.